The Wati alternative built into your back-office.
Wati is a solid WhatsApp Business platform — but it's a separate tool with its own contact list, its own bill, and no native view of your orders or inventory. Retail Commerce OS connects the WhatsApp Cloud API directly into the same back-office, so the shared inbox, broadcasts and chatbot all run against the customers and orders you already manage.
Why merchants move off Wati
- Run the WhatsApp team inbox next to your orders, not in a separate app.
- Broadcast to segments built from real order & inventory data.
- A no-code chatbot that can look up a customer's live order status.
- One bill — no per-agent WhatsApp platform fee on top of everything else.
Wati
Retail Commerce OS
Separate WhatsApp platform subscription
Included in your plan — one bill
Contacts & chats isolated from your orders
Same database as orders, customers & inventory
Bot can't see your real order data
Chatbot looks up live order status by phone
Replace Wati — and nine other apps.
Move your whole back-office onto one bill. 14-day trial, no card required.