Enterprise-grade ops, without the enterprise sprawl.
A dozen apps means a dozen places your data can drift, a dozen attack surfaces, and a dozen bills. One operating system means one consistent dataset, one security model, and one invoice — and you get there one tool at a time, with nothing ripped out on day one.
One database. Not a dozen that disagree.
Retail Commerce OS and Shopify stay one consistent dataset via a hardened two-way sync — with drift reconciliation and webhook health so nothing silently breaks.
- Shopify stays your storefront — Retail Commerce OS is the ops layer.
- Products, orders, inventory & customers sync both ways.
- Daily drift reconciliation catches mismatches automatically.
- Every change is audited with user, IP and timestamp.
Built like enterprise software, priced like one app
Customers, orders and inventory live in one database — not scattered across a dozen apps that disagree.
Hardened sync with drift reconciliation and webhook health. Shopify stays your storefront; Retail Commerce OS is the back-office.
Strict tenant boundaries enforced at every layer. Your data stays yours.
Define roles down to the individual action with a full permission matrix.
Key actions logged with user, IP and timestamp — for compliance and peace of mind.
Run dozens of stores and warehouses from a single workspace.
One bill, by usage. Upgrade or downgrade any time — no dozen invoices to reconcile.
Keyboard-first, edge-served and built to scale with your catalogue.
AI scores every customer for return risk, wardrobing behaviour and COD fraud before you ship.
Cash-flow advances tied to your sales data — coming soon via a licensed lending partner. On the roadmap, not yet available.
Why operators choose one operating system
A dozen apps means a dozen places your data can drift, a dozen attack surfaces to secure and a dozen invoices to reconcile every month. Each integration is one more thing that can break quietly between renewals.
One operating system means one consistent dataset behind everything — orders, inventory, customers, loyalty and support all reading from the same records. It means one security model: granular role-based access, strict per-workspace isolation and an append-only audit log, instead of trusting a dozen vendors' defaults. And the two-way Shopify sync is hardened with drift reconciliation and webhook-health monitoring, so the two systems never silently disagree.
None of it is rip-and-replace. Retail Commerce OS runs alongside the tools you already use, migrates sandbox-first and lets you export your full dataset at any time — products, orders, customers, loyalty balances and tickets — so there is no lock-in and no risky cutover. You consolidate one tool at a time, when you're ready.
Frequently asked questions
Is Retail Commerce OS a Shopify replacement?
No. Shopify stays your storefront; Retail Commerce OS is the consolidated back office that syncs with it. We replace the stack of apps around Shopify, not Shopify itself.
What if I don't want to switch everything at once?
You don't have to. Retail Commerce OS runs alongside your current tools and you retire them one at a time, at your own pace.
Is my data locked in?
No. You can export your complete workspace at any time, and our DPA contractually commits us to returning all your data in a machine-readable format. There are no exit fees.
How is one system more secure than several apps?
Fewer moving parts means fewer attack surfaces. Retail Commerce OS enforces one security model — granular RBAC, per-workspace isolation and an append-only audit trail — instead of spreading your data across a dozen vendors.