Retail Commerce OS
the operating system for Indian commerce

See your whole business
on one screen

Sales, stock, customers, billing and WhatsApp — one GST-ready dashboard that syncs two-way with Shopify and shows you where money is made and lost. Nothing gets ripped out.

No card required · free to start See all features
Point of Saleoffline-ready
Inventorymulti-location
Ordersomnichannel
Shopify Synctwo-way
WhatsAppteam inbox
Marketingemail & SMS
Loyaltypoints & credit
Reviewsphoto UGC
Subscriptionsrecurring revenue
DeliveryRTO intelligence
Helpdeskorder context
B2B / Wholesaleprice lists
AI Copilotask your store
Forecastingdemand AI
GST Billinge-invoicing
Point of Saleoffline-ready
Inventorymulti-location
Ordersomnichannel
Shopify Synctwo-way
WhatsAppteam inbox
Marketingemail & SMS
Loyaltypoints & credit
Reviewsphoto UGC
Subscriptionsrecurring revenue
DeliveryRTO intelligence
Helpdeskorder context
B2B / Wholesaleprice lists
AI Copilotask your store
Forecastingdemand AI
GST Billinge-invoicing
see it working

A day inside Retail Commerce OS

Real screens from the live product, not mockups — follow a store’s day from the first sale to the closing reorder.

09:12
point of sale

The first sale of the day

Scan the barcode, take UPI or a split payment, print the GST invoice. The counter keeps running even when the internet doesn't.

  • Barcode scan, variants & labels
  • UPI, cards, cash & split payments
  • Works offline, syncs on reconnect

replaces GoFrugal / Vyapar

app.retailcommerceos.com/app/pos
The first sale of the day — Retail Commerce OS point of sale
13:40
whatsapp inbox

“Where’s my order?” — answered in one tab

Every customer chat lands in one shared team inbox with the order history sitting right next to it — and AI drafts the reply.

  • Official Meta Cloud API
  • Broadcasts, templates & chatbot
  • AI-drafted replies in-thread

replaces Wati / Interakt

app.retailcommerceos.com/app/whatsapp
“Where’s my order?” — answered in one tab — Retail Commerce OS whatsapp inbox
17:25
ai copilot

One question: what’s selling?

Ask in plain language and get answers from your live data — today’s revenue, top sellers, what to push tomorrow. No exports, no SQL.

  • Grounded in your real orders
  • Revenue & best-sellers on demand
  • Drafts campaigns & ticket replies

replaces a full-time analyst

app.retailcommerceos.com/app/copilot
One question: what’s selling? — Retail Commerce OS ai copilot
19:00
demand forecasting

Close the day, reorder the gaps

Per-SKU forecasts show exactly what runs out and when — with suggested quantities ready to drop into a purchase order.

  • Predicted stockout dates
  • PO-ready reorder quantities
  • Confidence bounds per forecast

replaces Inventory Planner

app.retailcommerceos.com/app/forecasting
Close the day, reorder the gaps — Retail Commerce OS demand forecasting

Plays nice with the tools you already use

Shopify stays your storefront. Connect your payments, marketplaces, shipping, messaging and calling — Retail Commerce OS syncs it all into one source of truth.

Shopify
Storefront sync
Razorpay
Payments
WhatsApp
WhatsApp Cloud API
A
Amazon
Marketplace
F
Flipkart
Marketplace
eBay
Marketplace
Brevo
Email
Mailgun
Email
S
SendGrid
Email
Gmail
Email · SMTP
T
Twilio
SMS & voice
Firebase
Push · FCM
D
Delhivery
Shipping
S
Shiprocket
Shipping
Aircall
Cloud calling
Deepgram
Call transcription
Shopify
Storefront sync
Razorpay
Payments
WhatsApp
WhatsApp Cloud API
A
Amazon
Marketplace
F
Flipkart
Marketplace
eBay
Marketplace
Brevo
Email
Mailgun
Email
S
SendGrid
Email
Gmail
Email · SMTP
T
Twilio
SMS & voice
Firebase
Push · FCM
D
Delhivery
Shipping
S
Shiprocket
Shipping
Aircall
Cloud calling
Deepgram
Call transcription
Book a demo

…and any SMTP provider, plus more couriers, gateways and calling providers. Don't see yours? Ask us.

A dozen apps collapse into one — one at a time.

A typical merchant rents a dozen tools — a dozen logins, a dozen bills, and customer, order and inventory data scattered across systems that disagree with each other. Every one of these ships inside Retail Commerce OS on a single database. Keep your current stack on day one; retire a tool whenever a renewal comes up. Each one you drop is one less bill and one less silo.

Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
everything included

Your entire stack.
One window.

Browse the app the way you'd actually use it. Every module below is built in and shares one customer, order and inventory database — not ten logins and ten bills that disagree.

app.retailcommerceos.com/app/products
Products — Retail Commerce OS

Products

Every SKU, variant and image — synced two-way with Shopify.

All features
30 modules·1 login·1 bill·1 source of truth

Four revenue streams. Zero extra bills.

Subscriptions, reviews, affiliates, and pre-orders are the most expensive apps on the Shopify App Store — merchants typically pay ₹5,000–₹15,000/month for them. Retail Commerce OS ships all four, included.

Recharge
Subscriptions

Recurring revenue, simplified.

  • Fixed, pay-as-you-go & trial plans
  • Dunning management & automatic retries
  • Customer self-service subscription portal
Judge.me / Yotpo
Reviews & UGC

Social proof that ships with you.

  • Auto post-purchase review requests via email/SMS
  • Photo UGC display on product pages
  • Aggregate ratings for SEO structured data
ReferralCandy
Affiliates

Turn customers into your sales team.

  • Unique referral links per affiliate
  • Commission tracking & payout records
  • Real-time affiliate performance dashboard
PreOrder Now
Pre-orders

Sell before stock lands.

  • Pre-order flags per SKU or variant
  • Auto-converts to normal order on stock arrival
  • Dedicated pre-order fulfilment queue

Every ops tool your team actually uses.

Helpdesk, B2B portal, print designer, and bundle builder — tools merchants usually bolt on separately. They're all in Retail Commerce OS, sharing the same order and customer database.

Gorgias
Helpdesk

Support inbox that knows your orders.

  • Shared team inbox with full order context
  • AI auto-replies for repeat & common questions
  • SLA tracking, canned responses & CSAT scoring
Wholesale Club
B2B / Wholesale

Sell wholesale without a second store.

  • Custom price lists & multi-tier pricing
  • Company accounts with multiple buyer contacts
  • Net terms, purchase order support & bulk checkout
Order Printer
Print Designer

Branded documents, not plain receipts.

  • Visual drag-and-drop designer — no code
  • GST invoices, thermal labels, barcodes, packing slips
  • Multiple print profiles per store or channel
Fast Bundles
Bundles & Upsell

Sell more with every transaction.

  • Fixed bundles & mix-and-match kits
  • Post-purchase upsell flows with one-click accept
  • Cart rules, free gifts & promotional discount stacking

One database. Not a dozen that disagree.

Retail Commerce OS and Shopify stay one consistent dataset via a hardened two-way sync — with drift reconciliation and webhook health so nothing silently breaks.

  • Shopify stays your storefront — Retail Commerce OS is the ops layer.
  • Products, orders, inventory & customers sync both ways.
  • Daily drift reconciliation catches mismatches automatically.
  • Every change is audited with user, IP and timestamp.
Retail Commerce OS — sync
$ retail-commerce-os sync --shopify
✓ products 12,480 ok
✓ inventory 8,302 ok
✓ orders 1,284 ok
✓ customers 22,109 ok
→ drift: 0 · webhooks: healthy

One bill. Not a dozen.

Start free on Lite — no card, ever. Paid plans from ₹1,999/mo; the full consolidated back-office from ₹12,499.

Lite · Starter · Plus · Growth · Pro · Enterprise · prices exclude 18% GST

founding cohort · limited spots

Be one of the first stores to run on Retail Commerce OS.

We're hand-onboarding a small first wave of founding merchants — brands who want white-glove setup and a say in where the product goes. You get in early, on founder terms, with the team right beside you.

  • Founder pricing, locked in
    Lock today's rate — it stays as you grow.
  • White-glove onboarding
    The team sets you up and moves your data in with you.
  • A direct line to the team
    Your questions and requests, answered fast.
  • Shape the roadmap
    What you need next is what we build next.

Questions, answered

No. Shopify stays your storefront. Retail Commerce OS is the consolidated back-office — POS, inventory, orders, marketing, loyalty, support and more — that syncs two-way with Shopify. We replace the pile of apps bolted onto Shopify, not Shopify itself.
No — they are unrelated products. osCommerce is an open-source PHP shopping cart first released in 2000. Retail Commerce OS is a commerce-operations platform built in 2026 for Indian retail and D2C businesses. They also solve opposite ends of the problem: osCommerce runs a storefront, while Retail Commerce OS runs the back-office behind one — POS, GST billing, inventory, orders, WhatsApp, marketing and support — syncing two-way with the storefront you already use, such as Shopify.
Two-way sync of products, orders, inventory and customers, with drift reconciliation and webhook health monitoring so the two systems never silently disagree.
Yes — multi-store is native. Starter is single-store, the Growth plan supports 3 locations, and Pro and Enterprise are unlimited, all from one workspace.
Yes — and we encourage it if you have existing flows. Retail Commerce OS runs alongside Klaviyo from day one; both tools write to Shopify customer records, not each other. You can migrate your email/SMS at your own pace. If you want its events (orders, loyalty points, churn signals) to enrich your Klaviyo segments, enable Klaviyo Relay in workspace Settings → Integrations — it pushes identify and track events to Klaviyo in real time so your existing flows stay fed.
Yes — key actions across core modules are logged with user, IP and timestamp. Records are append-only by design; nothing in the product edits or deletes a written entry.

Run retail like an operating system.

Start free — no card, ever.