use case · multi-store

Every store. One workspace.

Chains and multi-location brands run their whole estate from a single Retail Commerce OS workspace — one inventory truth, transfers, per-store analytics and granular access control.

Unified inventory

One live stock count across every store, warehouse and channel — no more per-location spreadsheets.

Stock transfers

Move stock between locations with full audit trail and in-transit visibility.

Per-store reporting

Sales, profit and dead-stock broken down by location, with company-wide rollups.

Run from one workspace

Plus covers 2 locations, Growth 3 outlets (extra outlets ₹1,500 each), and Pro and Enterprise are unlimited — all in one dashboard.

Role-based access

Give each store manager exactly the permissions they need, down to the action.

Centralised fulfilment

Generate labels and AWBs and track courier status across every location.

What is multi-store retail management software?

Multi-store retail management software runs several retail locations from one system, instead of one installation per shop that has to be reconciled by hand afterwards. The defining characteristic is shared state: every store reads and writes the same inventory, customer and order records, so a sale at one counter is immediately visible everywhere else.

In practice a multi-store system is expected to cover five things — one live stock count across every store and warehouse, stock transfers between locations with an audit trail, per-store sales and profit reporting with company-wide rollups, role-based access so a store manager sees only their own location, and centralised fulfilment so orders can be routed to whichever branch should ship them.

The alternative most Indian chains start with — a separate billing package per shop, consolidated into a spreadsheet monthly — breaks down at around the third location. Not because the software fails, but because the reconciliation does: counts drift between the shop floor and the sheet, transfers go unrecorded, and by the time head office sees a number it is three weeks old.

One inventory truth across every location

Run a chain on spreadsheets and every store keeps its own version of the truth. Counts drift, transfers go unrecorded, and the same unit gets sold twice — once online and once at a counter three cities away.

Retail Commerce OS keeps a single live stock count across every store, warehouse and sales channel. Move stock between locations with a full audit trail and in-transit visibility, see profit and dead-stock broken down per location with company-wide rollups, and give each store manager exactly the permissions they need — down to the individual action.

It syncs two-way with Shopify for each location and runs alongside whatever point of sale or tools a store uses today, so you can bring locations onto one system without downtime and replace the old setup at your own pace.

One database. Not a dozen that disagree.

Retail Commerce OS and Shopify stay one consistent dataset via a hardened two-way sync — with drift reconciliation and webhook health so nothing silently breaks.

  • Shopify stays your storefront — Retail Commerce OS is the ops layer.
  • Products, orders, inventory & customers sync both ways.
  • Daily drift reconciliation catches mismatches automatically.
  • Every change is audited with user, IP and timestamp.
Retail Commerce OS — sync
$ retail-commerce-os sync --shopify
✓ products 12,480 ok
✓ inventory 8,302 ok
✓ orders 1,284 ok
✓ customers 22,109 ok
→ drift: 0 · webhooks: healthy

Frequently asked questions

What is multi-store retail management software?

Multi-store retail management software runs several retail locations from one system instead of one installation per shop. In practice that means a single live inventory count shared across every store and warehouse, stock transfers between locations with an audit trail, sales and profit reporting broken down per store with company-wide rollups, and role-based access so each store manager sees only their own location.

How many stores can I run?

Plus covers 2 locations, Growth covers 3 outlets with extra outlets at ₹1,500 each, and Pro and Enterprise are unlimited — all from one workspace. Starter is single-store.

Does it sync with Shopify for each location?

Yes, two-way for each location, so online and in-store share one live stock count.

Can I move stock between branches?

Yes, with a full audit trail and in-transit visibility, so nothing goes missing in the move.

How does GST work across multiple locations?

A workspace carries one GST registration. Invoices raised from it apply CGST and SGST or IGST automatically, based on the buyer's state versus your registered state. If your chain holds separate GSTINs in different states — which Indian law requires once you are registered in more than one — run one workspace per registration; a single workspace does not yet issue invoices under multiple GSTINs.

Can I migrate without downtime?

Yes. Retail Commerce OS runs alongside your current setup and supports a sandbox-first migration, so you switch each location when it is ready.

Bring every location onto one system.

60 days free, no card. We migrate your data and set it up with you — invite-only while we hand-onboard our first stores.