One back-office. Every module you need.

Stop stitching a dozen dashboards together. POS, inventory, orders, marketing, WhatsApp, loyalty, shipping, support and analytics — all sharing one customer, order and inventory database that syncs two-way with Shopify.

Point of Sale

Lightning-fast in-store billing.

  • Split payments, UPI & cards
  • Works offline, syncs on reconnect
  • Barcode & label printing
Inventory

One stock count across everything.

  • Real-time across stores & warehouses
  • Cycle counts, transfers & purchase orders
  • Low-stock & dead-stock alerts
Orders

Online, POS and B2B in one queue.

  • Unified order timeline
  • Returns & exchanges workflow
  • Partial fulfilment & refunds
Delivery

Labels, AWBs and live tracking.

  • Delhivery, Shiprocket & more
  • Auto AWB generation
  • Courier status tracking
Purchase Orders

Procure smarter, stockout less.

  • Raise POs from low-stock & demand-forecast alerts
  • Landed-cost margins (AVCO) + sell-through & dead-stock
  • Supplier bills, lead-times & goods-in reconciliation

Four revenue streams. Zero extra bills.

Subscriptions, reviews, affiliates, and pre-orders are the most expensive apps on the Shopify App Store — merchants typically pay ₹5,000–₹15,000/month for them. Retail Commerce OS ships all four, included.

Recharge
Subscriptions

Recurring revenue, simplified.

  • Fixed, pay-as-you-go & trial plans
  • Dunning management & automatic retries
  • Customer self-service subscription portal
Judge.me / Yotpo
Reviews & UGC

Social proof that ships with you.

  • Auto post-purchase review requests via email/SMS
  • Photo UGC display on product pages
  • Aggregate ratings for SEO structured data
ReferralCandy
Affiliates

Turn customers into your sales team.

  • Unique referral links per affiliate
  • Commission tracking & payout records
  • Real-time affiliate performance dashboard
PreOrder Now
Pre-orders

Sell before stock lands.

  • Pre-order flags per SKU or variant
  • Auto-converts to normal order on stock arrival
  • Dedicated pre-order fulfilment queue

Every ops tool your team actually uses.

Helpdesk, B2B portal, print designer, and bundle builder — tools merchants usually bolt on separately. They're all in Retail Commerce OS, sharing the same order and customer database.

Gorgias
Helpdesk

Support inbox that knows your orders.

  • Shared team inbox with full order context
  • AI auto-replies for repeat & common questions
  • SLA tracking, canned responses & CSAT scoring
Wholesale Club
B2B / Wholesale

Sell wholesale without a second store.

  • Custom price lists & multi-tier pricing
  • Company accounts with multiple buyer contacts
  • Net terms, purchase order support & bulk checkout
Order Printer
Print Designer

Branded documents, not plain receipts.

  • Visual drag-and-drop designer — no code
  • GST invoices, thermal labels, barcodes, packing slips
  • Multiple print profiles per store or channel
Fast Bundles
Bundles & Upsell

Sell more with every transaction.

  • Fixed bundles & mix-and-match kits
  • Post-purchase upsell flows with one-click accept
  • Cart rules, free gifts & promotional discount stacking

One database. Not a dozen that disagree.

Retail Commerce OS and Shopify stay one consistent dataset via a hardened two-way sync — with drift reconciliation and webhook health so nothing silently breaks.

  • Shopify stays your storefront — Retail Commerce OS is the ops layer.
  • Products, orders, inventory & customers sync both ways.
  • Daily drift reconciliation catches mismatches automatically.
  • Every change is audited with user, IP and timestamp.
Retail Commerce OS — sync
$ retail-commerce-os sync --shopify
✓ products 12,480 ok
✓ inventory 8,302 ok
✓ orders 1,284 ok
✓ customers 22,109 ok
→ drift: 0 · webhooks: healthy

Built like enterprise software, priced like one app

One source of truth

Customers, orders and inventory live in one database — not scattered across a dozen apps that disagree.

Two-way Shopify sync

Hardened sync with drift reconciliation and webhook health. Shopify stays your storefront; Retail Commerce OS is the back-office.

Workspace isolation

Strict tenant boundaries enforced at every layer. Your data stays yours.

Granular RBAC

Define roles down to the individual action with a full permission matrix.

Append-only audit log

Key actions logged with user, IP and timestamp — for compliance and peace of mind.

Multi-store native

Run dozens of stores and warehouses from a single workspace.

Transparent billing

One bill, by usage. Upgrade or downgrade any time — no dozen invoices to reconcile.

Fast by default

Keyboard-first, edge-served and built to scale with your catalogue.

Returns fraud detection

AI scores every customer for return risk, wardrobing behaviour and COD fraud before you ship.

Capital advances

Cash-flow advances tied to your sales data — coming soon via a licensed lending partner. On the roadmap, not yet available.

Plays nice with the tools you already use

Shopify stays your storefront. Connect your payments, marketplaces, shipping, messaging and calling — Retail Commerce OS syncs it all into one source of truth.

Shopify
Storefront sync
Razorpay
Payments
WhatsApp
WhatsApp Cloud API
A
Amazon
Marketplace
F
Flipkart
Marketplace
eBay
Marketplace
Brevo
Email
Mailgun
Email
S
SendGrid
Email
Gmail
Email · SMTP
T
Twilio
SMS & voice
Firebase
Push · FCM
D
Delhivery
Shipping
S
Shiprocket
Shipping
Aircall
Cloud calling
Deepgram
Call transcription
Shopify
Storefront sync
Razorpay
Payments
WhatsApp
WhatsApp Cloud API
A
Amazon
Marketplace
F
Flipkart
Marketplace
eBay
Marketplace
Brevo
Email
Mailgun
Email
S
SendGrid
Email
Gmail
Email · SMTP
T
Twilio
SMS & voice
Firebase
Push · FCM
D
Delhivery
Shipping
S
Shiprocket
Shipping
Aircall
Cloud calling
Deepgram
Call transcription
Book a demo

…and any SMTP provider, plus more couriers, gateways and calling providers. Don't see yours? Ask us.

See it run for your store.

Spin up a workspace in minutes — your Shopify data syncs in.