pricing

One bill. Not a dozen.

60 days free on any plan, no card — we migrate your data and set it up with you. Starter runs a full single-store POS; Growth adds the consolidated back-office — marketing, WhatsApp, loyalty, shipping and support.

// founding cohort · invite-only

60 days free, no card — and we hand-onboard our founding cohort.

We are taking on a small founding cohort while we are still growing, and onboarding each one by hand — that is why access is invite-only right now, not a queue. Here is what founding-cohort onboarding includes.

  • We migrate your products, customers and order history
  • Outlets, staff roles and tax settings configured for how you actually trade
  • Shopify sync connected and verified against your live catalogue
  • A handover call — you start in a working workspace, not an empty one

Founder pricing locked in when you move onto a paid plan. If you'd rather not, Lite stays free forever — a full single-store POS.

Your Shopify storefront stays exactly where it is. Nothing gets ripped out.

MonthlyYearly
2 months free

Prices exclude 18% GST · billed in INR · GST invoice provided for input-tax credit

One app instead of a dozen. From Growth up, Retail Commerce OS replaces the pile of separate apps you'd otherwise stitch together — email, loyalty, reviews, subscriptions, helpdesk, shipping — with one dashboard, one bill, and one shared customer & order database.

Lite · Free forever

Full POS, orders, inventory, GST billing & CRM for one shop — no card, ever.

Get 60 days free
Starter
For a single store getting set up right
₹1,999 /mo
Get 60 days free
  • Everything in Lite
  • Up to 5 team members with roles
  • Up to 1,000 products
  • Room to grow past the free-plan limits
Plus
Add WhatsApp & marketing to your POS
₹4,999 /mo
Get 60 days free
  • Everything in Starter
  • WhatsApp team inbox & broadcasts
  • Email, SMS & marketing automation
  • Loyalty & reviews
  • 2 locations · 10 users
Most popular
Growth
One operating system for your store.
₹12,499 /mo
Get 60 days free
  • Everything in Plus
  • Two-way Shopify sync + marketplaces
  • Subscriptions, bundles & pre-orders
  • B2B / wholesale price lists
  • Amazon, Flipkart & affiliates
  • 3 outlets (+₹1,500/extra) · 15 users
Pro
Adds the full AI suite for scaling teams
₹24,999 /mo
Get 60 days free
  • Everything in Growth
  • AI Copilot & demand forecasting
  • Churn prediction & auto win-back
  • Personalization & semantic search
  • Marketing attribution & ROAS
  • Returns/fraud risk + AI store manager
  • Full API & webhooks
  • Unlimited locations & users
  • White-glove migration + 4 hrs/mo store engineering
Enterprise · Custom

Uptime SLA, dedicated CSM & infrastructure, custom integrations, data residency options, and 12 hrs/month of store engineering — for large orgs.

Contact sales

Service, not just software

Switching back-office is the risky part, so we carry some of that risk. Here's what comes with the plan before you've written a line of anything.

90-day go-live guarantee

Data migrated, Shopify sync green and your team actually running on Retail Commerce OS within 90 days of kickoff — or you don't pay another rupee until you are. On Growth, Pro and Enterprise.

White-glove migration

On Pro and Enterprise our team runs the move with you — mapping your data, validating a sandbox on your real numbers, and scheduling each module's cutover around your calendar.

How migration works
Support with a clock on it

Pro: under 4 business hours to first response, under 2 hours on a P1. Enterprise: under 1 hour on a P1, with a dedicated Slack or WhatsApp channel and a named contact.

See our service levels
Store engineering credits

Pro includes 4 hours a month, Enterprise 12 — spend them on data imports, custom reports, print templates or setting up a new outlet. Unused hours roll over for 60 days.

On Plus or Growth? Add Managed Care — 6 hours a month for ₹7,999.

The go-live guarantee applies to Growth, Pro and Enterprise, and asks three things of you: a named project owner, kickoff scheduled within 14 days of signup, and access to the data being migrated. Store engineering credits cover work inside Retail Commerce OS and your sync — they are not a Shopify theme-maintenance retainer. Unused credits roll over 60 days, capped at twice your monthly allocation.

Run a jewellery business?See dedicated jewellery pricing
App-stack cost calculator

Add up what your apps cost. Then see one bill.

Tick the apps you pay for today. We'll total an illustrative mid-tier monthly price for each, and show it against a single Retail Commerce OS Growth subscription. A few common apps start ticked as an example stack — adjust them to match your own.

Your stack today
₹22,754/mo

7 apps · 7 logins · 7 invoices

With Retail Commerce OS Growth
₹12,499/mo · one bill
You save
₹1,23,060 / year
₹10,255/mo · 45% lower
Get 60 days free — collapse the stack

60 days free, no card · illustrative prices, not vendor-confirmed (as of 2026); your bill may vary

Pricing questions

The product, and the setup. Founding-cohort stores get 60 days free with no card — full access, plus we migrate your data and configure the workspace with you before you log in. When the 60 days end you lock in founder pricing on whichever plan fits; the published prices are what you'd pay after, not what you pay to start. If you'd rather not move onto a paid plan, Lite stays free forever — a full single-store POS — so there is somewhere to land either way.
On Growth, Pro and Enterprise we commit to having your data migrated, your Shopify sync running clean, and your team actually working in Retail Commerce OS within 90 days of kickoff. If we miss it, you don't pay again until you're live — we credit your subscription every month until go-live is signed off. It asks three things of you: a named project owner, kickoff scheduled within 14 days of signup, and access to the data being migrated. We ask because stalled go-lives almost always stall on one of those three, not on the software.
Pro includes 4 hours a month of our engineering time; Enterprise includes 12. Spend them on anything inside Retail Commerce OS — bulk data imports, a custom report, invoice and print templates, setting up a new outlet, or chasing down a sync edge case. Unused hours roll over for 60 days, capped at twice your monthly allocation, so a quiet month isn't wasted. We'll tell you where your balance stands before you run out rather than after.
No — and we'd rather say so than sell you something we'd do badly. Retail Commerce OS is the back-office behind your storefront: your Shopify theme, its Liquid, and the other apps bolted onto it stay with you or your agency. Store engineering credits cover our side of that line — your data, your sync, your reports and documents, your workspace setup. If you want ongoing theme and storefront maintenance, keep the agency who does it today; they'll do it better than we would, and Retail Commerce OS runs alongside them without either side getting in the way.
Yes, no contracts. Cancel any time from Billing settings.
No — the Lite plan is free forever, no card. You keep a full single-store POS (GST billing, orders, inventory and CRM) for as long as you like. Founding-cohort stores start with 60 days free on whichever plan fits, and if you decide not to continue on a paid plan at the end of it, you drop to Lite rather than losing your data. Upgrade any time for marketing, WhatsApp, more outlets and the rest.
Prices are shown exclusive of 18% GST, which is added at checkout as required in India. You get a GST invoice for every payment, so GST-registered businesses can claim input tax credit.
Monthly plans can be cancelled any time and simply stop at the end of the current cycle — no lock-in. Annual plans are non-refundable once started, but you keep access for the full term you paid for. See our Terms for details.
Payments are processed by Razorpay — pay by UPI, card or netbanking. You can set up autopay so your subscription renews automatically; monthly renewals under ₹15,000 renew without needing an OTP each time.
Yes — multi-store is native. Starter is single-store, the Growth plan supports 3 locations, and Pro and Enterprise are unlimited, all from one workspace.

Run retail like an operating system.

60 days free, no card. We migrate your data and set it up with you — invite-only while we hand-onboard our first stores.

Get 60 days free Book a demo