The Gorgias alternative built into your back-office.
Gorgias is a solid helpdesk, but agents still tab between it and your commerce data. Retail Commerce OS puts the support inbox next to the order, customer and inventory record — so your team answers with full context, in one place.
Why merchants move off Gorgias
- Reply with the customer's full order history in view.
- No context-switching between helpdesk and back-office.
- One bill instead of a per-seat helpdesk subscription.
- Support actions are audited alongside everything else.
Gorgias
Retail Commerce OS
Per-seat helpdesk pricing
Included for your team
Commerce data via integration
Native order & customer context
Separate tool to administer
One workspace, one RBAC model
Replace Gorgias — and nine other apps.
Move your whole back-office onto one bill. 14-day trial, no card required.