The Smile.io alternative built into your back-office.
Smile.io (and LoyaltyLion) run points and rewards well — but as a separate app with its own bill, its own member list, and points that live apart from the orders that earn them. Retail Commerce OS builds loyalty into the same back-office, so points earn and redeem against the orders, customers and store credit you already manage. Full earn-and-redeem fidelity runs on the native Retailos checkout; on a Shopify storefront, redemptions apply as synced discount codes.
Why merchants move off Smile.io
- Points earn automatically from the same orders you already process — no separate sync.
- Tier benefits (Gold & Platinum earn faster) run on the customer record you own.
- Store credit, gift cards and loyalty share one balance, not three apps.
- One bill instead of a per-member loyalty subscription.
Smile.io
Retail Commerce OS
Separate loyalty subscription, priced per member
Included in your plan — one bill
Member list synced from another system
Same customer record as orders & store credit
Points redeem only inside that app
Native checkout redeem; Shopify via discount codes
Replace Smile.io — and a dozen other apps.
Move your whole back-office onto one bill. 14-day trial, no card required.