the operating system for Indian commerce

See your whole business
on one screen

Sales, stock, customers, billing and WhatsApp — one GST-ready dashboard that syncs two-way with Shopify and shows you where money is made and lost. Nothing gets ripped out: Retailos runs alongside the tools you already use.

replaces — when you're readyGoFrugalVyaparWatiShiprocketMarg+more
12+
apps consolidated into one
2-way
Shopify sync
WhatsApp + Calling
team inbox included
₹1,999
starting price / month

Plays nice with the tools you already use

Shopify stays your storefront. Connect your payments, shipping and messaging — Retailos syncs it all into one source of truth.

Shopify
Storefront sync
Razorpay
Payments
Brevo
Email
Mailgun
Email
Firebase
Push (FCM)
Twilio
Twilio
SMS
SendGrid
SendGrid
Email
Delhivery
Delhivery
Shipping
Shiprocket
Shiprocket
Shipping

…and any SMTP provider, plus more couriers and gateways. Don't see yours? Ask us.

A dozen apps collapse into one — one at a time.

A typical merchant rents a dozen tools — a dozen logins, a dozen bills, and customer, order and inventory data scattered across systems that disagree with each other. Every one of these ships inside Retailos on a single database. Keep your current stack on day one; retire a tool whenever a renewal comes up. Each one you drop is one less bill and one less silo.

Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context

Everything your back-office needs

Twenty modules, one database. Pick a category to explore — each ships production-ready and deeply integrated.

Point of Sale

Lightning-fast in-store billing.

  • Split payments, UPI & cards
  • Works offline, syncs on reconnect
  • Barcode & label printing
Inventory

One stock count across everything.

  • Real-time across stores & warehouses
  • Cycle counts, transfers & purchase orders
  • Low-stock & dead-stock alerts
Orders

Online, POS and B2B in one queue.

  • Unified order timeline
  • Returns & exchanges workflow
  • Partial fulfilment & refunds
Delivery

Labels, AWBs and live tracking.

  • Delhivery, Shiprocket & more
  • Auto AWB generation
  • Courier status tracking
Purchase Orders

Procure smarter, stockout less.

  • Raise POs from low-stock & demand-forecast alerts
  • Landed-cost margins (AVCO) + sell-through & dead-stock
  • Supplier bills, lead-times & goods-in reconciliation

Four revenue streams. Zero extra bills.

Subscriptions, reviews, affiliates, and pre-orders are the most expensive apps on the Shopify App Store — merchants typically pay ₹5,000–₹15,000/month for them. Retailos ships all four, included.

Recharge
Subscriptions

Recurring revenue, simplified.

  • Fixed, pay-as-you-go & trial plans
  • Dunning management & automatic retries
  • Customer self-service subscription portal
Judge.me / Yotpo
Reviews & UGC

Social proof that ships with you.

  • Auto post-purchase review requests via email/SMS
  • Photo UGC display on product pages
  • Aggregate ratings for SEO structured data
ReferralCandy
Affiliates

Turn customers into your sales team.

  • Unique referral links per affiliate
  • Commission tracking & payout records
  • Real-time affiliate performance dashboard
PreOrder Now
Pre-orders

Sell before stock lands.

  • Pre-order flags per SKU or variant
  • Auto-converts to normal order on stock arrival
  • Dedicated pre-order fulfilment queue

Every ops tool your team actually uses.

Helpdesk, B2B portal, print designer, and bundle builder — tools merchants usually bolt on separately. They're all in Retailos, sharing the same order and customer database.

Gorgias
Helpdesk

Support inbox that knows your orders.

  • Shared team inbox with full order context
  • AI auto-replies for repeat & common questions
  • SLA tracking, canned responses & CSAT scoring
Wholesale Club
B2B / Wholesale

Sell wholesale without a second store.

  • Custom price lists & multi-tier pricing
  • Company accounts with multiple buyer contacts
  • Net terms, purchase order support & bulk checkout
Order Printer
Print Designer

Branded documents, not plain receipts.

  • Visual drag-and-drop designer — no code
  • GST invoices, thermal labels, barcodes, packing slips
  • Multiple print profiles per store or channel
Fast Bundles
Bundles & Upsell

Sell more with every transaction.

  • Fixed bundles & mix-and-match kits
  • Post-purchase upsell flows with one-click accept
  • Cart rules, free gifts & promotional discount stacking

One database. Not a dozen that disagree.

Retailos and Shopify stay one consistent dataset via a hardened two-way sync — with drift reconciliation and webhook health so nothing silently breaks.

  • Shopify stays your storefront — Retailos is the ops layer.
  • Products, orders, inventory & customers sync both ways.
  • Daily drift reconciliation catches mismatches automatically.
  • Every change is audited with user, IP and timestamp.
retailos — sync
$ retailos sync --shopify
✓ products 12,480 ok
✓ inventory 8,302 ok
✓ orders 1,284 ok
✓ customers 22,109 ok
→ drift: 0 · webhooks: healthy
retailos — ai copilot
you · Draft a win-back email for customers inactive 60+ days
copilot · Generating campaign copy with subject line, preview and 3 body variants…
you · Which products are running low on stock?
copilot · 6 SKUs below reorder threshold → creating POs for top 3 suppliers.
you · Summarise this week's churn signals
copilot · 4 high-LTV customers show 90-day inactivity. Triggering loyalty re-engagement flow.

Your ops brain, always on.

The AI Copilot is woven into every module — draft campaigns, answer tickets, surface churn signals, and trigger reorder flows. Not a chatbot bolted on. An agent that acts.

  • Draft marketing campaigns, SMS and WhatsApp messages in seconds.
  • Auto-answer repeat support tickets with order context.
  • Surface at-risk customers and high-LTV segments proactively.
  • Reorder alerts with suggested PO quantities from sales velocity.

One bill. Not a dozen.

Every plan includes the full back-office. 14-day free trial — no card required.

MonthlyYearly
2 months free

One app instead of a dozen. Every plan replaces the pile of separate apps you'd otherwise stitch together — email, loyalty, reviews, subscriptions, helpdesk, shipping — with one dashboard, one bill, and one shared customer & order database.

Starter
For a single store getting set up right
₹1,999 /mo
Choose Starter
  • Full POS with offline mode
  • Orders, returns & inventory
  • GST billing & e-invoicing
  • Customer CRM
  • Staff & RBAC
  • Print designer
  • 1 location · up to 3 users
Most popular
Growth
One operating system for your store.
₹7,999 /mo
Start free trial
  • Everything in Starter
  • Email, SMS & marketing automation
  • Loyalty, helpdesk, WhatsApp & reviews
  • Subscriptions, bundles & pre-orders
  • B2B / wholesale price lists
  • Full Shopify two-way sync
  • Amazon & Flipkart marketplaces + affiliates
  • 3 locations · up to 10 users
Pro
Adds the full AI suite for scaling teams
₹14,999 /mo
Choose Pro
  • Everything in Growth
  • AI Copilot & demand forecasting
  • Churn prediction & auto win-back
  • Personalization & semantic search
  • Marketing attribution & ROAS
  • Returns/fraud risk + AI store manager
  • Full API & webhooks
  • Unlimited locations & users
Enterprise
For large orgs with bespoke needs
Custom
Contact sales
  • Everything in Pro
  • SSO / SAML
  • Uptime SLA
  • Dedicated CSM
  • Dedicated infrastructure
  • Custom integrations
  • Data residency options
FeatureStarterGrowthProEnterprise
Locations1Up to 3UnlimitedUnlimited
Staff seats310UnlimitedUnlimited
POS, orders, inventory
Shopify two-way sync
Email & SMS marketing
WhatsApp team inbox
Loyalty & reviews
Subscriptions & affiliates
AI Copilot
Calling & Phone MenusAdd-onAdd-on
SupportEmailEmailPriorityDedicated
Run a jewellery business?See dedicated jewellery pricing

Questions, answered

No. Shopify stays your storefront. Retailos is the consolidated back-office — POS, inventory, orders, marketing, loyalty, support and more — that syncs two-way with Shopify. We replace the pile of apps bolted onto Shopify, not Shopify itself.
Two-way sync of products, orders, inventory and customers, with drift reconciliation and webhook health monitoring so the two systems never silently disagree.
Yes — multi-store is native. Starter is single-store, the Growth plan supports 3 locations, and Pro and Enterprise are unlimited, all from one workspace.
Yes — and we encourage it if you have existing flows. Retailos runs alongside Klaviyo from day one; both tools write to Shopify customer records, not each other. You can migrate your email/SMS at your own pace. If you want Retailos events (orders, loyalty points, churn signals) to enrich your Klaviyo segments, enable Klaviyo Relay in workspace Settings → Integrations — it pushes identify and track events to Klaviyo in real time so your existing flows stay fed.
Yes — every action is logged with user, IP and timestamp. Audit records are append-only and tamper-evident — they can't be edited or deleted once written.

Run retail like an operating system.

Get your workspace live in under five minutes. 14-day trial, no card required.