Retail Commerce OSRetail Commerce OS
the operating system for Indian commerce

See your whole business
on one screen

Sales, stock, customers, billing and WhatsApp — one GST-ready dashboard that syncs two-way with Shopify and shows you where money is made and lost. Nothing gets ripped out.

No card required · 14-day trial · live in minutes See all features
Point of Saleoffline-ready
Inventorymulti-location
Ordersomnichannel
Shopify Synctwo-way
WhatsAppteam inbox
Marketingemail & SMS
Loyaltypoints & credit
Reviewsphoto UGC
Subscriptionsrecurring revenue
DeliveryRTO intelligence
Helpdeskorder context
B2B / Wholesaleprice lists
AI Copilotask your store
Forecastingdemand AI
GST Billinge-invoicing
Point of Saleoffline-ready
Inventorymulti-location
Ordersomnichannel
Shopify Synctwo-way
WhatsAppteam inbox
Marketingemail & SMS
Loyaltypoints & credit
Reviewsphoto UGC
Subscriptionsrecurring revenue
DeliveryRTO intelligence
Helpdeskorder context
B2B / Wholesaleprice lists
AI Copilotask your store
Forecastingdemand AI
GST Billinge-invoicing
see it working

Not screenshots of a slide deck.
The actual product.

Every screen is the real Retailos app on a live store. Scroll through four you'll use daily.

app.retailcommerceos.com/app/pos
Ring up a sale in seconds — Retailos point of sale
01 / 04
point of sale

Ring up a sale in seconds

A fast, keyboard-first counter that works offline and speaks GST — the same catalogue, stock and customers as online.

  • Split payments across UPI, cards, cash and store credit
  • Size & colour variants, barcode scan and label printing
  • Works offline, then syncs the moment you reconnect
replacesGoFrugal / Vyapar
app.retailcommerceos.com/app/whatsapp
Every customer chat, one shared inbox — Retailos whatsapp
02 / 04
whatsapp

Every customer chat, one shared inbox

Answer order questions where your customers already are — with their full order history one click away in the thread.

  • Shared team inbox on the official Meta Cloud API
  • Broadcasts, approved templates and a no-code chatbot
  • Draft the reply with AI, right inside the conversation
replacesWati / Interakt
app.retailcommerceos.com/app/copilot
Ask your store anything — Retailos ai copilot
03 / 04
ai copilot

Ask your store anything

An AI that reads your live data and answers in plain language — revenue, top-sellers, what to reorder — then does the work.

  • Revenue by channel, best-sellers and reorder risks on demand
  • Drafts campaigns, answers tickets and surfaces churn signals
  • Grounded in your real orders — not a generic chatbot
replacesa full-time analyst
app.retailcommerceos.com/app/forecasting
Reorder before you run out — Retailos demand forecasting
04 / 04
demand forecasting

Reorder before you run out

Per-SKU demand forecasts with days-of-cover and predicted stockout dates, computed from your own sales history.

  • Stockout, reorder-now and healthy — sorted by urgency
  • Suggested reorder quantities, ready to raise a PO
  • Confidence bounds on every 30-day forecast
replacesInventory Planner

Plays nice with the tools you already use

Shopify stays your storefront. Connect your payments, shipping and messaging — Retailos syncs it all into one source of truth.

Shopify
Storefront sync
Razorpay
Payments
Brevo
Email
Mailgun
Email
Firebase
Push (FCM)
Twilio
Twilio
SMS
SendGrid
SendGrid
Email
Delhivery
Delhivery
Shipping
Shiprocket
Shiprocket
Shipping

…and any SMTP provider, plus more couriers and gateways. Don't see yours? Ask us.

A dozen apps collapse into one — one at a time.

A typical merchant rents a dozen tools — a dozen logins, a dozen bills, and customer, order and inventory data scattered across systems that disagree with each other. Every one of these ships inside Retailos on a single database. Keep your current stack on day one; retire a tool whenever a renewal comes up. Each one you drop is one less bill and one less silo.

Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
AI shopping assistant on your storefront
Document ops: custom templates, approvals, signatures & multi-channel delivery
Wishlist (storefront SDK)
B2B portal & bulk pricing
Affiliate & referral programs
Pre-order & back-in-stock flows
SEO meta, page builder & popups
PO creation & supplier bill management
Click-to-call, IVR, AI voice agent, dialer & live call insights
Marketing campaigns & flows
WhatsApp inbox, broadcasts & chatbot
Loyalty & store credit
Reviews & UGC
Recurring revenue & subscriptions
Bundles, kits & upsell flows
Delivery & label printing
Support inbox with order context
everything included

Your entire stack.
One window.

Browse the app the way you'd actually use it. Every module below is built in and shares one customer, order and inventory database — not ten logins and ten bills that disagree.

app.retailcommerceos.com/app/products
Products — Retailos

Products

Every SKU, variant and image — synced two-way with Shopify.

All features
30+ modules·1 login·1 bill·1 source of truth

Four revenue streams. Zero extra bills.

Subscriptions, reviews, affiliates, and pre-orders are the most expensive apps on the Shopify App Store — merchants typically pay ₹5,000–₹15,000/month for them. Retailos ships all four, included.

Recharge
Subscriptions

Recurring revenue, simplified.

  • Fixed, pay-as-you-go & trial plans
  • Dunning management & automatic retries
  • Customer self-service subscription portal
Judge.me / Yotpo
Reviews & UGC

Social proof that ships with you.

  • Auto post-purchase review requests via email/SMS
  • Photo UGC display on product pages
  • Aggregate ratings for SEO structured data
ReferralCandy
Affiliates

Turn customers into your sales team.

  • Unique referral links per affiliate
  • Commission tracking & payout records
  • Real-time affiliate performance dashboard
PreOrder Now
Pre-orders

Sell before stock lands.

  • Pre-order flags per SKU or variant
  • Auto-converts to normal order on stock arrival
  • Dedicated pre-order fulfilment queue

Every ops tool your team actually uses.

Helpdesk, B2B portal, print designer, and bundle builder — tools merchants usually bolt on separately. They're all in Retailos, sharing the same order and customer database.

Gorgias
Helpdesk

Support inbox that knows your orders.

  • Shared team inbox with full order context
  • AI auto-replies for repeat & common questions
  • SLA tracking, canned responses & CSAT scoring
Wholesale Club
B2B / Wholesale

Sell wholesale without a second store.

  • Custom price lists & multi-tier pricing
  • Company accounts with multiple buyer contacts
  • Net terms, purchase order support & bulk checkout
Order Printer
Print Designer

Branded documents, not plain receipts.

  • Visual drag-and-drop designer — no code
  • GST invoices, thermal labels, barcodes, packing slips
  • Multiple print profiles per store or channel
Fast Bundles
Bundles & Upsell

Sell more with every transaction.

  • Fixed bundles & mix-and-match kits
  • Post-purchase upsell flows with one-click accept
  • Cart rules, free gifts & promotional discount stacking

One database. Not a dozen that disagree.

Retailos and Shopify stay one consistent dataset via a hardened two-way sync — with drift reconciliation and webhook health so nothing silently breaks.

  • Shopify stays your storefront — Retailos is the ops layer.
  • Products, orders, inventory & customers sync both ways.
  • Daily drift reconciliation catches mismatches automatically.
  • Every change is audited with user, IP and timestamp.
retailos — sync
$ retailos sync --shopify
✓ products 12,480 ok
✓ inventory 8,302 ok
✓ orders 1,284 ok
✓ customers 22,109 ok
→ drift: 0 · webhooks: healthy

One bill. Not a dozen.

Every plan includes the full back-office. 14-day free trial — no card required.

MonthlyYearly
2 months free

One app instead of a dozen. Every plan replaces the pile of separate apps you'd otherwise stitch together — email, loyalty, reviews, subscriptions, helpdesk, shipping — with one dashboard, one bill, and one shared customer & order database.

Starter
For a single store getting set up right
₹1,999 /mo
Choose Starter
  • Full POS with offline mode
  • Orders, returns & inventory
  • GST billing & e-invoicing
  • Customer CRM
  • Staff & RBAC
  • Print designer
  • 1 location · up to 3 users
Most popular
Growth
One operating system for your store.
₹7,999 /mo
Start free trial
  • Everything in Starter
  • Email, SMS & marketing automation
  • Loyalty, helpdesk, WhatsApp & reviews
  • Subscriptions, bundles & pre-orders
  • B2B / wholesale price lists
  • Full Shopify two-way sync
  • Amazon & Flipkart marketplaces + affiliates
  • 3 locations · up to 10 users
Pro
Adds the full AI suite for scaling teams
₹14,999 /mo
Choose Pro
  • Everything in Growth
  • AI Copilot & demand forecasting
  • Churn prediction & auto win-back
  • Personalization & semantic search
  • Marketing attribution & ROAS
  • Returns/fraud risk + AI store manager
  • Full API & webhooks
  • Unlimited locations & users
Enterprise
For large orgs with bespoke needs
Custom
Contact sales
  • Everything in Pro
  • SSO / SAML
  • Uptime SLA
  • Dedicated CSM
  • Dedicated infrastructure
  • Custom integrations
  • Data residency options
FeatureStarterGrowthProEnterprise
Locations1Up to 3UnlimitedUnlimited
Staff seats515UnlimitedUnlimited
Products1,00010,000UnlimitedUnlimited
POS, orders, inventory
Shopify two-way sync
Email & SMS marketing
WhatsApp team inbox
Loyalty & reviews
Subscriptions & affiliates
AI Copilot
Calling & Phone MenusAdd-onAdd-on
SupportEmailEmailPriorityDedicated
Run a jewellery business?See dedicated jewellery pricing
founding cohort · limited spots

Be one of the first stores to run on Retailos.

We're hand-onboarding a small first wave of founding merchants — brands who want white-glove setup and a say in where the product goes. You get in early, on founder terms, with the team right beside you.

  • Founder pricing, locked in
    Lock today's rate — it stays as you grow.
  • White-glove onboarding
    The team sets you up and moves your data in with you.
  • A direct line to the team
    Your questions and requests, answered fast.
  • Shape the roadmap
    What you need next is what we build next.

Questions, answered

No. Shopify stays your storefront. Retailos is the consolidated back-office — POS, inventory, orders, marketing, loyalty, support and more — that syncs two-way with Shopify. We replace the pile of apps bolted onto Shopify, not Shopify itself.
Two-way sync of products, orders, inventory and customers, with drift reconciliation and webhook health monitoring so the two systems never silently disagree.
Yes — multi-store is native. Starter is single-store, the Growth plan supports 3 locations, and Pro and Enterprise are unlimited, all from one workspace.
Yes — and we encourage it if you have existing flows. Retailos runs alongside Klaviyo from day one; both tools write to Shopify customer records, not each other. You can migrate your email/SMS at your own pace. If you want Retailos events (orders, loyalty points, churn signals) to enrich your Klaviyo segments, enable Klaviyo Relay in workspace Settings → Integrations — it pushes identify and track events to Klaviyo in real time so your existing flows stay fed.
Yes — every action is logged with user, IP and timestamp. Audit records are append-only and tamper-evident — they can't be edited or deleted once written.

Run retail like an operating system.

Get your workspace live in under five minutes. 14-day trial, no card required.